Customer driven product development has always been the cornerstone of DLC’s success. We work with large and small customers across a range of industries to produce customized laser modules that meet or exceed customer specifications. DLC provides its customers:

• Leading technology with unparalleled customer service.
• Commitment to providing customers with product and service that meets or exceeds their expectations.
• A dedicated support team from the first phone call to product delivery.
• Continual product improvement to increase functionality and performance.
• On time delivery.

MISSION

Diode Laser Concepts, Inc. is committed to providing customers with superior product at a competitive price.

QUALITY OBJECTIVES

Diode Laser Concepts, Inc. is committed to the following objectives in pursuit of our Mission Statement:

• Continual product improvement to increase functionality and performance.
• Achieve an on-time delivery rate of >98%.
• Continued development and implementation of SPC methodology for measuring and evaluating process yields.
• Maintain or reduce average RMA repair turn-around time at two (2) weeks.